If optical attenuation is normal but the link still fails, check the switch port settings: • Some switches use combo SFP/RJ45 ports, which require manual optical port configuration. • Some ports are multi-rate multiplexed (e. Based on typical issues encountered with optical modules in daily switch applications, this document summarizes basic troubleshooting steps for resolving common faults: 1. Check compatibility between the optical module and switch Most switch brands have specific compatibility requirements. This type of optical module failure mainly includes port not UP, port status is UP but do not receive or send messages, port frequently up or down and CRC error. Port not UP Taking 10G SFP+/XFP optical module as. An optical port cannot go Up. Have you ever tried to plug an optic SFP+ transceiver into an SFP+ port to discover that the connection didn't work, i. traffic was very slow or there was no data transmission at all? Did you manage to diagnose the problem and find a. Dust prevention and cleaning: Details determine success or failure 1) Unused protection: When an optical module is not in use, a dust cap must be installed to prevent dust from entering the port and causing poor contact. Check whether the information is consistent with the optical.